Shipping policy
SHIPPING & DELIVERY
| ◆ |
Delivery times, costs and shipment tracking for your LOUIS XVI order.
FREE SHIPPING WORLDWIDE
We ship every order free of charge. For most European countries we use DHL, and for most international destinations outside Europe we use UPS. We cover all customs and import costs.
DELIVERY TIMES
| REGION | DELIVERY TIME | COST |
|---|---|---|
| Switzerland | 1 business day | Free |
| Europe | 1–3 business days | Free |
| Worldwide | 1–3 business days | Free |
Delivery times apply from the date of dispatch. Orders are generally shipped within 1 business day.
SHIPMENT TRACKING
As soon as your order has been handed over to the shipping carrier, you will receive an email with your tracking number, provided you have given us your email address.
CUSTOMS & IMPORT COSTS
We cover all customs and import costs. You will not incur any additional costs upon delivery.
DELIVERY
A signature may be required upon delivery. Please ensure that the parcel can be accepted at the delivery address.
COUNTRIES WE DO NOT DELIVER TO
| Afghanistan | Bonaire | Iran |
| Iraq | Lebanon | Libya |
| Nicaragua | North Korea | Russia |
| South Sudan | Syria | Zimbabwe |
RETURNS
Information on the 14-day right of withdrawal can be found in our cancellation policy.
CONTACT
LOUIS XVI Watches, Schaffhauserstrasse 35, 8006 Zürich, Switzerland
info@louisxviwatches.com · +41 (0)43 541 48 55